Sir Bob Russell MP has written to both Network Rail and Abellio Greater Anglia to complain about the delays on 12th August, as well as the long list of less recent delays and disruptions.

The text of his letters is as follows.

Abellio

Mr Jonathan Denby

Head of Corporate Affairs

Abellio Greater Anglia
Norwich Railway Station, Station Approach
Norwich NR1 1EF 12^th August 2014

Dear Mr Denby,

I write regarding the delays to Greater Anglia's service, both in general and specifically on Monday 11^th August. I am advised that commuters in the Colchester area pay more for their travel to London than commuters from any equidistant area, and they have a right to expect a far better service than they currently receive.

Whilst the problems of the 11^th owed to Network Rail over-runs, this led to another day of delays for long-suffering commuters in my constituency. This is an all-too-frequent occurrence, and whether delays are caused by Network Rail or by Greater Anglia the result is the same for rail users: unacceptable delays.

Further to my recent deliberations with your company, I write to ask what Greater Anglia is doing to prevent delays on the Colchester line. What is the company doing to minimise the delays caused by over-running work on the line? What engagement has Greater Anglia had with Network Rail in order to prevent further delays?

The current poor service cannot be allowed to continue.

Best wishes.

Yours sincerely,

Sir Bob Russell

MP for Colchester

Network Rail

Mr Mark Carne

Chief Executive

Network Rail

Kings Place, 90 York Way

London N1 9AG 12^th August 2014

Dear Mr Carne,

I write regarding the effect that Network Rail over-runs are having on commuters from my constituency, both in general and specifically on Monday 11^th August. I am advised that commuters in the Colchester area pay more for their travel to London than commuters from any equidistant area, and they have a right to expect a far better service than they currently receive.

The problems of the 11^th were because of Network Rail over-runs (as was a long list of previous delays) and this led to another day of delays for long-suffering commuters in my constituency. This is an all-too-frequent occurrence, and whether delays are caused by Network Rail or by Greater Anglia the result is the same for rail users: unacceptable delays.

I write to ask what Network Rail is doing to prevent delays on the Colchester line. What is the company doing to minimise the delays caused by over-running work on the line? Why is it so common that trains are being delayed because Network Rail are late in finishing work on the line?

The current poor service cannot be allowed to continue.

Best wishes.

Yours sincerely,

Sir Bob Russell

MP for Colchester

Copies: Constituents